Our Terms & Policies

Terms & Conditions
Privacy Policy
Disclaimer

Last updated on 25th March, 2025

Acceptance of Terms 

Thank you for using ElderBlissCare (“Company”, ”We”, “us”, “our”). These Terms of Service (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of our website at www.elderblisscare.com (the "Site") and any related mobile or software applications(“App”) including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms (collectively, the "Services"). These Terms are effective for all existing and future ElderBlissCare Users. 

Please read these Terms carefully. By accessing or using our Website and our mobile application, you are agreeing to these Terms and concluding a legally binding contract with us. You may not use the Services if you do not accept the Terms or are unable to be bound by the Terms. Your use of our platform is at your own risk, including the risk that you might be exposed to content that is objectionable, or otherwise inappropriate to you. 

In order to use the Services, you must first agree to the Terms. You can accept the Terms by: 

  • Clicking to accept or agree to the Terms, where it is made available to you by us in the user interface for any particular Service; or 
  • Actually using the Services. In this case, you understand and agree that we will treat your use of the Services as acceptance of the Terms from that point onwards.  
Eligibility to use the Services 

By using the Services, you represent and warrant that; 

  • you have the legal capacity and you agree to comply with these Legal Terms;  
  • you are not a minor in the jurisdiction in which you reside;  
  • you will not access the Services through automated or non-human means, whether through a bot, script or otherwise;  
  • you will not use the Services for any illegal or unauthorized purpose; and  
  • your use of the Services will not violate any applicable law or regulation. 

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). 

Changes to the Terms 

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted. 

We recommend that you print a copy of these Legal Terms for your records. 

Our Services 

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. 

 Membership Plans 

 For Paid Members 

The member (“Member”) who has subscribed to any of the paid Membership Services offered by Us agrees and undertakes, that the membership is subject to compliance of the Terms and Conditions (T&C). The term “Services” mentioned hereunder shall unless it is expressly stated otherwise, includes services forming part of all “Membership Plan/s” offered by Us. 

Subscription and Billing 

The ElderBlissCare application offers a paid membership plan that provides users with access to premium features and services which includes the panic button access, emergency ambulance services amongst many others which may or may not be added later on by Us. By subscribing to the paid membership plan, you agree to the following terms; 

  • The membership plan will be billed either on a recurring basis, ie annually, as specified during the sign-up process. 
  •  Member pays Membership Fee in advance for Services specified at the time of purchase. 
  • The payment portal will direct the Users to a third party app where you shall complete your payment request through the app. 
  • Payments for the subscription will be processed on third party app  through your chosen payment method (e.g., credit card, PayPal, etc.). 
  • All subscription fees are non-refundable, except as required by law. 
  • You may be notified in advance of any price changes or modifications to the subscription fees, if not notified then the Users are requested to visit the Subscription page for more detailed explanation. 
  • The Subscription after its annual termination/expiration will not be automatically charged from your bank account, it needs to be manually taken care of via the same method as specified earlier. Upon confirmation and payment, the membership shall stand renewed. 
  • Member confirms and acknowledges that the Membership Fee and all other amounts, expenses, and charges payable to Us are fair and reasonable and are the essence of this arrangement. It is further acknowledged that where any costs, charges or expenses are incurred by Us/Our team member in rendering the Services, then same shall be paid/reimbursed to Us by the Member upfront when raising the invoice. 
  •  Different or additional services will be charged at prevailing rates with applicable terms and conditions. 
  • For Enterprise Member, the membership fee shall be directly charged from the respective enterprise. All the taxes pertaining to enterprise membership shall be borne by respective enterprise. Enterprise Member may be entitled for extra services beyond the scope of Membership Plan on request subject to payment and availability. 
Subscription Tier of the Membership Plan 

ElderBlissCare offers three Care Plans namely; 

Bliss @2100/month (build annually/bi annually) which includes: 

  • Wellness assistance centre 
  • Digital medical records Monitoring Regular Medication & Tests 
  • Health Parameters Monitoring 
  • Doctor Tele-Consult 
  • Digital Dashboard 
  • Guardian Visit 
  • Care calls by Guardian 
  • Care Manager Check in 
  • Groceries or Amenities Delivery 
  • Value added services 
  • Travel Helpdesk 
  • Emergency Coordination 
  • Emergency Response 
  • Full Body Check-up Yearly 

 

Bliss+ @5500/month (build annually/bi annually) which includes 

  • Wellness Assistance Center 
  • Digital Medical Records 
  • Monitoring Regular Medication & Tests 
  • Health Parameters Monitoring 
  • Doctor Tele-Consult 
  • Doctor Visit 
  • Digital Dashboard 
  • Welcome Surprise 
  • Guardian Visit 
  • Care calls by Guardian 
  • Care Manager Check in 
  • Care Companion 
  • Groceries or Amenities Delivery 
  • Active Outdoor Living 
  • Value added services 
  • Travel Helpdesk 
  • Companion Care During Hospitalisation 
  • Emergency Coordination 
  • Emergency Response 
  • Full Body Check-up twice a Year 

 

Custom Plan: The price may vary according to the services which the user is opting for. The user shall select or choose any services which deems necessary to them in addition to the Bliss plan. 

 Free Trial Period 

ElderBlissCare does not offer a free trial period for the premium features of subscription of the membership plans. However, the application also offers a variety of features that are available to users free of charge, which they are welcome to utilize at their discretion. 

Cancellation and Termination 
  • You may cancel your subscription at any time through your account settings within the app.  
  • Cancellations will take effect at the end of the current billing period, and you will continue to have access to premium features until the end of the current subscription period.  
  • We reserve the right to terminate or suspend your access to the membership plan in case of violations of these Terms and Conditions, including but not limited to fraudulent activities or violations of intellectual property rights. 
Account Sharing 

Paid membership is for individual use only and cannot be shared or transferred to other users unless explicitly stated otherwise. Unauthorized sharing of your account may result in the suspension of your membership. 

Changes to the Membership Plan 

ElderBlissCare reserves the right to modify, suspend, or discontinue any part of the paid membership plan, including pricing, benefits, and availability, at any time, with or without prior notice. You may be notified of significant changes, and you shall have the option to accept the new terms or cancel your subscription. 

No Refund Policy 

Except as otherwise provided in these Terms and Conditions, you acknowledge and agree that subscription fees paid under the paid membership plan are non-refundable. 

Next of Kin (NoK) 

The term "next of kin" refers to a person's closest living relative or relatives. In legal and medical contexts, the next of kin is typically someone who is designated to make decisions on behalf of an individual in cases where the person is unable to make decisions themselves due to incapacity, illness, or death. The following are some of the mentioned requirements of NoK; 

  • ElderBlissCare will review required Services and communicate the Membership Fee to the Member or to the Next of Kin (“NOK”), a relative of the Member authorized to make decisions on their behalf who is of sound mind and above 18 years of age. 
  • The NoK shall be informed in case of termination of the account in case of any fraud or breach of T&C. 
  • If the Member is of unsound mind or medically unfit to understand the T&C, then all obligations and responsibilities will be deemed to be the responsibilities of their NoK. We assume that the NoK is legally empowered to engage in shared decision-making on behalf of the Member for healthcare and other matters. 
  • It is the duty of the Member and/or their NOK to ensure to activate the emergency coordination service under the Membership Plans or call-based service or sensor-based services.
Taxes 

The Member is responsible for paying all current and future local and Government taxes on the Membership Fee and other charges. The taxes must be paid according to Our instructions, and they are excluded in the Membership Fee and other charges. 

Responsibility of member 

The member agrees to use the services at their own risk and discretion and is solely responsible for providing accurate and complete information. It is their responsibility to provide a full medical history and up-to-date reports in order to access the available services. We do not take responsibility for verifying or authenticating medical records. However, we reserve the right to maintain digital records of the member's clinical history. The Member agrees to comply with all instructions provided by Us regarding the use of or access to our Services, as issued from time to time. The safety and security of our team members, including Nurses and Attendants, while rendering services at the Member's residence, shall be the Member’s responsibility. Our Services are subject to conditions such as weather, local civic conditions, and Force Majeure events, including but not limited to riots, lockdowns, pandemics, curfews, war, terrorist activities, or any external circumstances beyond Our control. The Member is responsible for the safekeeping of their personal property, including but not limited to money, jewelry, dentures, and hearing aids. In addition to the responsibilities outlined above, the Member using Home Care Services agrees to fulfill other obligations, including ensuring that Attendants and Nurses are provided with adequate food, clean drinking water, a safe and clean place to sleep, access to functional restroom facilities, and other essential needs. The Member must complete a police verification of the Attendants/Nurses with the local police station as a precautionary measure. The Member is also responsible for providing all necessary supplies and equipment (e.g., cleaning materials, personal care items, etc.) required for the provision of services. Attendants are not authorized to administer any medications. The Member shall inform Us, Our team, or the Attendants/Nurses if they or any other person staying at their residence are suffering from any communicable diseases. Furthermore, the Member agrees to indemnify and hold Us, Our team, and Our Attendants/Nurses harmless against any loss, liability, or damage resulting from willful neglect or failure to inform Us/Our team members/Attendants/Nurses about the aforementioned matters. The Member or NOK(s), family members, or any person who might be visiting the house of the Member shall not misbehave, threaten, physically man-handle, or detain any team member against their wishes. If such a situation arises, the Member will be responsible for any contingencies/harm caused to the team member directly or indirectly due to the acts or omission on the part of the Member. No Member shall, through any actions or words, cause harm to any Our team members, whether mental, emotional, or physical. Members are prohibited from engaging in any activities that may result in theft, damage to Our property, or involvement in any illegal conduct. Furthermore, Members must adhere to all applicable laws and regulations governing the use of the Services.  

The Member acknowledges that We shall not be held liable for any kind of loss or damage, including but not limited to loss of profits, revenue, or data, arising from the use of any Services or the inability to use the Services. These terms and conditions shall be governed by and construed in accordance with the laws of India. The Member agrees not to circumvent and hire or poach Our team member, or partner or vendor introduced by Us during the tenure of the membership. 

Intellectual Property Rights 

1. Our intellectual property 

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). 

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties around the world. 

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only. 

2. Your use of the Services 

Subject to your compliance with these Legal Terms we grant you a non-exclusive, non-transferable, revocable license to: 

  • access the Services; and
  • download or print a copy of any portion of the Content to which you have properly gained access,

solely for your personal, non-commercial use or internal business purpose. 

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. 

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request at support@elderblisscare.com.  If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content. 

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately. 

Prohibited Activities 

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. 

As a user of the Services, you agree not to: 

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords. 
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorized framing of or linking to the Services.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content. 
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1x1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, WordPress, Flutter or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
  • Use a buying agent or purchasing agent to make purchases on the Services.
  • Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
Contribution License 

You and Services agree that we may access, store, process, and use any information and personal data that you provide and your choices (including settings). 

By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you. 

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions. 

Service Management

We reserve the right, but not the obligation, to; 

  • monitor the Services for violations of these Legal Terms;  
  • take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities;  
  • in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof;  
  • in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and  
  • otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services. 
Term and Termination 

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION. 

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress. 

Modification and Interruptions 

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services. We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. 

Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith. 

Governing Law 

We are stating that we adhere by all the legal guidelines and defined local laws of the country. These legal terms shall be governed under the laws and regulations on India. 

 

Dispute Resolution

Informal Negotiations 

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least ninety (90) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party. 

Binding Arbitration 

Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved in accordance with The Arbitration and Conciliation Act of 1996. The parties must adhere to all the provisions of such act. The number of arbitrators, the seat, the legal place where the arbitration maybe taken place along with the language in which the proceedings shall take place shall be decided with the mutual agreement of both the parties. 

Restrictions 

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law,  

  • no arbitration shall be joined with any other proceeding;  
  • there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and  
  • there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. 
Corrections 

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice. 

 

Limitations of Liability 

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US OR IF CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. 

Indemnification 

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of; 

  • use of the Services;  
  • breach of these Legal Terms;  
  • any breach of your representations and warranties set forth in these Legal Terms;  
  • your violation of the rights of a third party, including but not limited to intellectual property rights; or  
  • any overt harmful act toward any other user of the Services with whom you connected via the Services.  

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it. 

User Data 

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data. 

Electronic, Communication, Transactions and Signatures 

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means. 

Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. 

There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms. 

Contact Us 

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at support@elderblisscare.com  

Effective date :  25th March,2025

ElderBlissCare (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ElderBlissCare (“App”). By accessing or using our app, you agree to the practices described in this policy. At ElderBlissCare, we recognize that privacy is a fundamental right, and we are committed to safeguarding the privacy and security of your personal and health-related information. ElderBlissCare is dedicated to providing a user-friendly experience that prioritizes your needs as you manage and receive care. We understand the sensitive nature of health and personal data, especially when it comes to elder care. Whether you are a senior using our services or a caregiver supporting a loved one, this policy is designed to explain in clear terms how we handle your information to ensure that your privacy is respected at all times. We believe in being transparent about our data practices. This Privacy Policy is intended to help you understand what data we collect, why we collect it, how we use it, and how we protect it. We also want to empower you with the knowledge of how to manage and control your information as you interact with ElderBliss Care. 

This Privacy Policy applies to the services available under the website and the domain of App which is owned, hosted and maintained by ElderBlissCare (“company”) and having its registered office at D-29, Sector 105 Noida, UP–201304. 

By using ElderBliss Care, you consent to the practices described in this Privacy Policy. If you disagree with any part of this policy, we encourage you to review the details provided and contact us with any concerns before continuing to use our App. 

This policy may change from time to time, your continued use of our application and services after it makes any change is deemed to be acceptance of those changes, we request you to keep a check on our privacy policy periodically for any updates that may take place. 

Scope of Privacy Policy 

This Privacy Policy applies to the collection of Personal Information (as defined below) and sensitive personal data or information that the Company collects directly from the User or through the Company’s website, online portals, app, and electronic communications. It also covers any information gathered by the Company’s servers from the User’s browser. 

Information we collect 

ElderBliss Care (“company”, “we”, “us”, “our”)  collects several types of information from and about users of our services, which includes but not limited to the following: 

 Your Personal Information (“PI”):

When you register or create an account with ElderBlissCare, we may collect  

  • personal details such as name, age, gender, email, phone number as well as  the emergency contact in case of any need. 
  • Health related information such as medical history and records, blood group, previous medications, drug allergy. This information is vital to providing personalized care services. 
  • With your permission, we may collect your location information for emergency response. 
  • We collect data on how you interact with the App, including which features you use and how often, to improve the functionality of the app. 

Additionally, personal information may be collected and shared with third parties if you voluntarily upload, share, or transmit content from the app or any information about you. This could include content you choose to share with others via email, social media, online communities, or any other platforms connected to the app. Please note that any content you upload, share, or transmit will be subject to the privacy policies of the respective third-party platforms (such as email providers, social media networks, or online communities) where you share your information. 

Information delivered to third parties 

Some of the user’s PI will be provided to third parties for necessary functioning of the application. 

  • Zenzo (third party company) which handles emergency functions such as ambulance services in case of SOS  
  • Zoho (third party company) which handles work management including internal usage for the company. 
Information Collected from Other Sources 

In addition to the information you provide directly to us, we may also gather details about you from external sources and platforms, such as social media networks, online marketing agencies, and ad companies. This may include the following: 

  • Social Media Accounts: If you link your ElderBlissCare account with third-party social networks like Facebook or Twitter, we may collect certain personal information from your profile that you’ve agreed to share with us. This can include details like your name, email address, gender, date of birth, city, profile picture, user ID, and friend list. 
  •  Demographic Information: We may obtain data such as your age range, gender, interests, and other similar information to help us better understand your preferences and provide services tailored to your needs. 
  •  Advertisement Interaction: We may track your interactions with ads, such as how often you click on or view specific ads, so we can make the ads you see more relevant and improve your overall experience. 
  • Device Information: We may collect information from your mobile device, such as unique identifiers, to recognize your device and, when allowed by law, track its location when you use the app. 

Please note that we may combine the data we collect from these third-party sources with the information you provide directly to us in the app, to improve our services and personalize your experience. 

Additionally, we may collect information about how you use the ElderBlissCare app, such as when you visit, which pages you view, how long you spend on the app, and how often you return. Some of this information may be shared with our partners who referred you to ElderBlissCare to help them improve their referral services. We may also share some of this data with partners who assist us in showing you ads, even outside the ElderBlissCare app. 

Information collected by accessing the app 

In addition to the Personal Information you provide, we may also collect certain non-personal and technical details from third-party sources, platforms (such as social media apps, databases, online marketing agencies, and ad targeting companies), and other channels. We may also gather any information you choose to provide through your account settings, including preferences specified in the "Account" section of our app. 

Information about your messages 

Any premium service that the user may be opting for through the app will be processed through the messaging app that means the app will direct the user to whatsapp for transactional purposes and booking of services.  

How we use the information 

At ElderBlissCare, your privacy and security are important to us. We believe in being transparent about how we collect and utilize your information to provide you with the best possible service. The information we gather helps us personalize your experience, improve the functionality of the app, and ensure we’re meeting your specific needs. This section explains the various ways we use the data you share with us to enhance your experience with ElderBlissCare and ensure that we are delivering high-quality care services. The company ensures you that it will necessary steps to prevent your information from getting leaked or hacked.  The company takes all the necessary and reasonable caution to protect the our Service and data inline with industry best practices and regulatory guidelines. The Company is committed to protecting your privacy and will not share your information for purposes such as cross-selling or similar activities. However, we may share your data with our affiliates and third-party service providers (e.g., customer support, data analysis) who are contracted to assist with the operation and enhancement of the App and our services. If we use your information for marketing purposes, we will offer you the option to opt-out of such communications. 

To Provide and Maintain Our Services 

Your information is crucial to the effective delivery and ongoing maintenance of the services offered by ElderBlissCare. This includes helping us coordinate care plans, connect you with suitable caregivers, and provide timely emergency assistance. We may use your health information to tailor caregiving schedules, medical reminders, and other care-related services. Additionally, we use your personal information to ensure that you receive relevant notifications and alerts regarding your care, including updates on appointments or any emergency alerts. This allows us to offer you a seamless and consistent service that supports your well-being. 

To Personalize Your Experience and Improve App Functionality 

We are committed to making ElderBlissCare as personalized and intuitive as possible. By analyzing your preferences, habits, and usage patterns within the app, we can customize your experience to make sure you receive content, features, and services that are most relevant to your needs. We may also use your information to suggest new features or updates to the app that could improve your experience. Our goal is to create a tailored, responsive experience that adapts to your needs over time. 

To Communicate With You About Updates, Features, and Promotions 

We use your contact information to send you important updates about the app, including new features, improvements, and any changes to the services we offer. You will also receive notifications regarding upcoming events, updates, or maintenance to ensure that you are always informed about the status of the app and services. Additionally, from time to time, we may send you promotional offers, special deals, or relevant information about ElderBlissCare that we believe could be valuable to you. These communications are intended to keep you engaged with the app and informed about the latest developments that may enhance your experience. You have the option to opt-out of promotional communications at any time. 

To Monitor and Analyze Usage Patterns 

We continuously analyze how users engage with ElderBlissCare in order to enhance its functionality and performance. By tracking your interaction with various features, the pages you visit, and the time you spend on the app, we can identify areas for improvement. This information helps us optimize the app's user interface, ensure smooth functionality, and prioritize the features that matter most to you. Additionally, we may use this data to identify any technical issues or bugs and resolve them to improve your overall user experience. Understanding usage patterns helps us create an app that better serves your needs and evolves over time. 

To Comply with Legal Obligations and Protect Our Legal Rights 

We may use your information to comply with applicable legal requirements and regulations. This includes responding to requests from law enforcement or government agencies in accordance with the law. In some cases, we may need to disclose your information to protect our legal rights or to ensure the safety and security of users, staff, and the app itself. This may involve taking actions to prevent fraud, investigate potential violations of our terms of service, or defend against legal claims. We also ensure that we follow all necessary data protection regulations to maintain your privacy and safeguard your personal and health-related data. 

To process user login 

We may use the Information for processing Your login for Our App. 

To use location services 

When you download or use the app, and if you have enabled or consented to location services, we may collect information about your location and mobile device, including your live location. This information will be used to offer location-based services, such as arranging home visits from doctors, nurses, physiotherapists, and other healthcare professionals, providing emergency responder services, or delivering any other services that require your geographical location to be shared with the service provider, based on your request. 

For the purpose of emergency responder services 

Emergency responder services refer to immediate, on-demand assistance provided by trained professionals in urgent health or safety situations when the user may request or opt for a call back. When enabled, your location data is shared with appropriate emergency responders as well as , the Personal Information including but not limited to the live location of the Member, blood group, age, name, sex, medical history, emergency contact etc. The PI may be shared to the following; 

  • The third parties who maybe involved with the ambulance services 
  • “Emergency Responder” as being the team of personnel who shall approach the Member at the earliest possible and endeavour to stabalise the health of the Member until the ambulance arrives 
  • The hospital staff where the Member may be taken 
  • Any other emergency services such as fire bridage if so seems necessary. 

Additionally, the app can facilitate other emergency services like fire or rescue teams when necessary, based on the specific needs and the severity of the situation. ElderBlissCare ensures that in times of crisis, users can get quick access to the services they require to safeguard their health and well-being, while keeping family members or caregivers informed of the situation as needed. 

For other service providers 

Service providers include a wide range of healthcare professionals and organizations who offer essential services to users. These providers are contracted or partnered with the app to ensure that the needs of elderly individuals and their caregivers are met promptly and effectively. We may employ third party services as to outsource some part of our functions that you may opt from our application. . These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of  your Personal Information for any other purpose except to facilitate the specific outsourced service. If you directly engage with an internal service provider, any additional information you share with them will be governed by the service provider's own privacy policy. The App/Company will not be responsible for how this information is handled. 

With Users’ explicit consent 

We do not sell or rent Users’ Personal Information to third parties for their marketing purposes, but with Your explicit consent, we may disclose Your Personal Information to third parties for their marketing and advertising purposes or to send you promotions, notifications, or other services. However, the Users have the right to opt-out of receiving marketing communications about the Company/App. 

Security: How we protect your information 

 At ElderBlissCare, we prioritize the protection and confidentiality of the information you provide when using our app. We implement robust security measures to safeguard your personal and sensitive data from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption methods to secure data transmitted between your device and our servers. In addition to encryption, we take several other security measures to ensure your information is handled with care: 

  • Access Control: We limit access to your information to only those employees, contractors, or third-party service providers who need it to perform their duties. These individuals are bound by confidentiality agreements and are required to adhere to strict privacy standards. 
  • Data Storage: All personal data is securely stored in our systems, with backup mechanisms in place to prevent data loss. We regularly review our data storage practices to ensure compliance with the latest security standards. 
  • Regular Audits: To ensure our security practices remain effective, we perform regular audits and vulnerability assessments. This helps us identify potential security risks and address them promptly. 
  • Data Anonymization: In certain instances, we may anonymize or aggregate data for analytical purposes. This helps minimize the risk of exposing personally identifiable information while still allowing us to improve and optimize our services. 

We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We take appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of  your personal information and data stored on Our App in compliance with the provisions of the Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, to ensure the protection and preservation of Your privacy. 

We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your PI to any other platforms or notifications which you may receive that might be pretending to be us. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you share is done at your own risk. 

Retention of Personal Information 

We retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy. The retention period of your personal data depends on several factors that may include; service delivery, legal compliance, account and app usage, business and operational purposes. Once your personal information is no longer needed for any purposes outlined, we will securely delete or anonymize it, ensuring that it is no longer identifiable. We may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. For instance, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations 

Change in Personal Information

We understand that your personal information may change over time, and we are committed to keeping your data accurate and up to date. If any of the personal information you have provided to us changes, such as your contact details, health information, or preferences, you have the ability to update or correct your information directly through the app or by contacting us. If you encounter any difficulties or require assistance with making changes, our customer support team is available to help. We will process your request in accordance with applicable laws and privacy regulations. Please note that certain changes or deletions of information may affect your ability to use certain features or services within the app, as some information may be required to maintain the functionality of your account or the services we provide. 

 Indemnification 

By accessing and using the ElderBlissCare app, you agree to indemnify, defend, and hold harmless ElderBlissCare, its affiliates, employees, contractors, agents, and service providers (collectively referred to as "we," "our," or "us") from any and all claims, liabilities, damages, losses, fines, penalties, legal fees, or other expenses arising from or in connection with the following: 

Your Use of the App: 

If you misuse the ElderBlissCare app, violate its terms and conditions, or fail to comply with the rules and guidelines outlined in this Privacy Policy or the Terms of Service, you agree to take full responsibility for any resulting consequences. This includes any actions or inactions that negatively affect the app’s functionality or any disruption to services provided to other users. 

Your Actions or Omissions: 

If you provide false, inaccurate, or incomplete personal information or fail to update your details when necessary, or if you make decisions or omissions that result in harm to the app or its operations, you agree to indemnify us against any claims, losses, or damages that arise as a result. This includes situations where personal data shared by you is incorrect, leading to incorrect service delivery, or putting other users at risk. 

Third-Party Claims: 

If you share your personal information or any content from the app with third parties (such as healthcare providers, caregivers, or other individuals) and those third parties misuse your data or breach their own privacy policies, you agree to indemnify ElderBlissCare. This includes holding us harmless from any claims, damages, or legal actions resulting from the sharing of data that is beyond our control. 

Data Breaches or Security Incidents: 

Although we implement industry-standard security measures, there may be instances where third parties with access to your data, such as service providers or other associated parties, experience data breaches, security issues, or unauthorized access. If such an event occurs, and it is related to actions taken by you or third parties, you agree to indemnify ElderBlissCare for any damages or losses caused by such incidents. This indemnity covers issues that might arise due to external breaches, hacking, or failure on the part of third-party providers to secure your information. 

Legal and Regulatory Violations: 

If your use of the ElderBlissCare app leads to any legal violation, dispute, or regulatory action — for example, if you are found to have violated any applicable laws regarding data privacy or healthcare — you agree to indemnify and hold us harmless from any related fines, claims, or damages. 

By agreeing to this Privacy Policy, you acknowledge that you are fully responsible for your actions while using the app and that you will bear the cost of any damages or legal consequences that result from your misuse or failure to comply with the policies. You also agree to cover all legal fees, damages, and other related expenses incurred by ElderBlissCare in the event of a dispute, claim, or lawsuit caused by your actions or inactions. This indemnification clause ensures that ElderBlissCare and its partners are protected against any financial or legal repercussions arising from user actions, particularly those that cause harm to the company, other users, or third-party service providers. 

Changes in privacy policy 

We reserve the right to update, modify, or revise this Privacy Policy at any time. Any changes made to the policy will be posted on this page, with an updated "Effective Date" at the top to indicate when the revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect and manage your personal information. 

What Might Change? 
  • Modifications to Legal or Regulatory Requirements: We may update the Privacy Policy to comply with changes in applicable laws, regulations, or industry best practices related to privacy and data protection. This can include new rules or guidelines for data processing, security, and user rights. 
  • Changes in Services or Features: If we introduce new services, features, or tools that collect or process your personal information differently, we will update the Privacy Policy to reflect those changes. For example, if we implement new technology or expand our offerings (e.g., adding new types of healthcare services), the Privacy Policy will be revised to clarify how we handle such information. 
  • Data Collection and Use Practices: If we alter how we collect, store, use, or share your data—such as introducing third-party integrations, changing data retention policies, or enhancing security measures—we will update the Privacy Policy to outline those changes clearly.
Notification of Changes 

Whenever we make significant changes to the Privacy Policy, we will notify you by either posting a prominent notice on our app or sending you a direct communication (such as email or in-app notification). This will ensure that you are made aware of any updates and have the opportunity to review and understand how the changes may affect your privacy. 

Your Continued Use Implies Acceptance 

By continuing to use the ElderBlissCare app after changes are made to the Privacy Policy, you agree to the revised terms. If you do not agree with any updates or revisions, you may choose to stop using the app and delete your account. If you have any concerns about the changes, please feel free to contact us for clarification. 

How You Can Stay Informed 

To ensure you are aware of any modifications, we recommend reviewing this Privacy Policy regularly. You can find the most recent version of the policy by checking the "Effective Date" at the top of this page. Keeping your contact information up to date with us will also help us reach you with important updates or notifications regarding changes to this Privacy Policy. 

Reviewing, changing or deleting information 

We believe in giving you control over the personal information you provide to us. You have the right to review, modify, or delete your information at any time, ensuring that it remains accurate and reflects your current preferences. If you would like to review, change or delete personal information we have collected from you please use email us at  info@elderblisscare.com . If you delete your User Contributions from our websites, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other users of our websites. Please note that if you request to delete your personal information, certain data that is required for legal, regulatory, or business purposes (such as transaction records or legal communications) may be retained as necessary. For example, we may retain some information for record-keeping, compliance with legal obligations, or for the purpose of resolving disputes. Additionally, if there are any ongoing services or contractual obligations tied to your account (e.g., active care plans or services in progress), certain information may need to be retained until these obligations are fulfilled. Please be aware that deleting your account or certain personal information may impact your ability to use some features of the ElderBlissCare app. For example, if you delete your contact details or health-related information, it may hinder our ability to provide personalized services or manage your care plans effectively. We recommend carefully reviewing the potential impact of deleting data before proceeding with the request. 

Accessing and correcting your personal    information 

At ElderBlissCare, we value transparency and strive to empower you with the ability to manage and maintain the accuracy of your personal information. You have the right to access, review, and correct the information you have provided to us. Additionally, we will take reasonable steps to accurately record the personal information that you provide to us and any subsequent updates. We encourage you to keep your personal information current to ensure the accuracy of the services we provide. Providing correct and up-to-date information allows us to offer better care, more personalized services, and ensure compliance with medical or legal requirements. While we strive to offer you full access to and control over your personal information, please note that there may be limitations in some circumstances such as legal obligations or ongoing services. You can certainly update your PI which may be taken into account once the ongoing services are done with.  

Data retention and account termination 

We prioritize user privacy and comply with applicable laws regarding the retention and deletion of personal information. This section outlines how long we retain your data, the conditions under which your account may be terminated, and how we manage your information after termination. We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy and for legal or operational reasons. The retention periods for your information depend on some factors such as service provision, legal and regulatory obligations and operational purposes. Once the retention period expires or once the data is no longer necessary for the purposes described, we will take appropriate steps to securely delete or anonymize the data.  

You have the right to terminate or deactivate your ElderBlissCare account at any time. If you decide to terminate your account, you may do so by following the steps in the app or contacting our support team for assistance. Upon termination, your access to the app and its services will be discontinued, and certain data associated with your account will be deleted. Upon account termination, we will delete your personal information from our active databases, subject to the following exceptions; 

  • Backup and Archive: Your information may remain in backup or archived copies for a period of time before being fully deleted. This is primarily for data recovery purposes in case of system failure. 
  • Business Continuity: In certain situations, we may retain limited data to maintain business continuity or for dispute resolution purposes. This data will be retained securely and will not be used for any other purposes. 

If you wish to request the deletion of your data prior to account termination or have concerns about how your data is being retained, you may contact our support team for clarification or to initiate the process. Please be aware that terminating your account will result in the loss of access to the ElderBlissCare app and its services. Any ongoing care services, scheduled appointments, or care plans will be canceled unless otherwise specified. Additionally, deleting your account will mean that you will no longer receive notifications or updates related to our services. Before proceeding with account termination, we recommend reviewing the potential consequences, especially if you have ongoing healthcare needs or care plans managed through the app. 

Cookie policy 

We use cookies to improve the user experience and ensure that it is functioning effectively, and on occasion also to provide marketing information or advertise online, either directly or through third party vendors. This cookie policy is a part of ElderBlissCare (hereafter referred to as “us”, “we”, “our”). For additional information, we would request you to read though the entire privacy policy.  

To provide you with a more personalized and responsive service, we need to remember and store information about how you use our application. This is done using small text files called cookies. Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website or use an app. These files help websites or apps remember information about your visit, such as your preferences, settings, and usage behavior, which can enhance your user experience. Cookies are commonly used for functionality, performance, and personalization purposes.

How We Use Cookies We use cookies in the ElderBlissCare app to: 

  • Enhance User Experience: Cookies allow us to remember your login credentials, preferences, and settings to make your experience on the app more efficient and personalized. 
  • Analyze Usage Patterns: Cookies help us track how you interact with the app, including which features you use, how often you use them, and how long you spend on the app. This data allows us to improve the app's functionality and offer a better experience. 
  • Provide Personalized Content and Services: Cookies help us offer personalized content, such as recommendations, notifications, or services tailored to your preferences and needs. 
  • Measure Performance: We use cookies to collect information about how well the app is performing. This includes monitoring page load times, troubleshooting issues, and improving the overall app performance. 
  • Advertising and Marketing: Cookies may also be used for advertising purposes, such as displaying relevant ads and tracking the effectiveness of advertising campaigns. This helps us provide you with advertisements that may be of interest to you.

Types of Cookies We Use 

  • Essential Cookies: These cookies are necessary for the basic functioning of the app. Without them, certain features, such as logging into your account or accessing secure areas, may not work properly. 
  • Performance Cookies: These cookies collect information about how you use the app (e.g., which pages you visit, how long you stay, and if you encounter any errors). This data helps us analyze performance and make improvements to enhance the user experience. 
  • Functionality Cookies: These cookies allow the app to remember your preferences (such as language or location) and provide a more personalized experience. They may also be used to remember your preferences between sessions. 
  • Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you based on your interests. They may be used to track your activity across websites or apps for targeted advertising purposes. 
  • Third-Party Cookies: We may use third-party service providers, such as analytics or advertising networks, that also place cookies on your device to collect data on how you use the app. These cookies help us understand your behavior and provide relevant ads or content. 

How to control cookies? 

By using this website, you agree that we can place cookies on your computer or device as explained above. However, you can control and manage cookies in various ways. Please bear in mind that removing or blocking cookies can impact user experience and parts of this website may no longer be fully accessible. 

  • Browser Controls 
  • Managing Analytics Cookies 
  • Managing Local Shared Objects or Flash Cookies 
Amendment to the policy 

Further, We may modify or amend this Cookie Policy from time to time at our discretion. When ElderBlissCare makes change to this policy, it will amend the revision date at the top of this page, and such modified or amended Cookie Policy shall be effective to you and your information as of that revision date. we encourage you to periodically review this Cookie Policy to be informed about how it is using cookies.  

Last updated on: 25th March, 2025 

The information provided by ElderBlissCare ("we," "us," or "our") on elderblisscare.com (the "Site")  which is designed and maintained by SriRam Soft Solutions Pvt. Ltd. and our mobile application is for general informational purposes only. All information on the Site and our mobile application is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site or our mobile application. The Company cannot guarantee and does not promise any specific results from use of the Website and/or the service or information provided through the Website and our mobile application. Additionally, the Company does not guarantee that the Website and our mobile application will operate without errors, or that it or its servers are free from viruses, malware, or other harmful elements. As such, the Company disclaims any and all liability for damages of any kind arising from the use of the Website or our mobile application, or from reliance on any information contained or gathered through the Website or our mobile application. Even if the information on the website or mobile application is periodically updated, the Company does not guarantee the accuracy, completeness, or timeliness of the content provided. Nothing on the Website or our mobilr application should be construed as an endorsement or recommendation of any user, third party, service, or information. 

UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR OUR MOBILE APPLICATION OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE AND OUR MOBILE APPLICATION. YOUR USE OF THE SITE AND OUR MOBILE APPLICATION AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE AND OUR MOBILE APPLICATION IS SOLELY AT YOUR OWN RISK